News

Due to Easter, we will not be able to send orders until Tuesday, April 22.

The (black) diaphragms for the DM60x S3 series (ZC12939) are becoming increasingly difficult to find. B&W has stopped production for a number of years and stocks are decreasing worldwide. There are Chinese substitutes, but they are inferior in terms of dimensions (not exactly a fit) and sound. We're talking about diaphragms for the following B&W speakers:

If you are looking for a diaphragm for one of these speakers, you can also purchase the complete tweeter for the LCR60 S3. This tweeter is built differently (the tweeter is magnetically shielded) but the diaphragm in the tweeter (ZC12939) is identical to the diaphragm in all other tweeters in this series. A handy DIYer can still repair the tweeter with an original B&W part. While stocks last....

We have received an offer to purchase 34 original Altec Lansing recone kits. Unfortunately, we do not have enough storage space, so we have decided not to purchase them. If you are interested in (34) Altec Lansing recone kits, or would like to know more about them, please contact us. We can then provide more information. The recone kits are located in the Netherlands.

Many speakers use tweeters with 'ferrofluid'. Ferrofluid is an (artificial) oil-like liquid with microscopic iron particles in it that dampens and cools the tweeter. Using it can improve the sound. Unfortunately, this liquid can dry out over time, and the speakers can then start to sound dull. More information, and what to do, can be found here.

This midrange can now be ordered with a discount, temporarily and in limited quantities.

Now available: foam surround to repair the Karman Kardon GLA-55 woofers. This is a specially developed foam surround specifically for this woofer from the Harman stable.

The midrange for B&W 801 D4 is now available. We have both the version with the black- and the silver trim ring in stock.

The Dali Spektor 2 woofer will probably be available again from next Tuesday.

The current administration of the United States has announced that import duties (tariffs) will be imposed on certain products imported from Europe, in particular steel and aluminum. The import duties will not only apply to the raw materials, but also to products that contain those raw materials. This means that there is a possibility that import duties (tariffs) will be charged on for instance an aluminum tweeter or a woofer with a steel frame you buy from us and send to the USA. We advise our customers from the United States to inform themselves thoroughly about the situation regarding import duties before making a purchase from us. Please note the charges, if made, are made by the government of the USA and not by us.

In recent months, we have received a disproportionate number of claims from customers who claimed not to have received an order. They did not want a second shipment, but demanded their purchase amount back. In almost all cases, these were purchases where a shipping method without Track and Trace was chosen by the customer and the payment was made by PayPal.

If the seller cannot provide proof of delivery by means of a T&T code, PayPal will refund the purchase amount to the buyer without any further discussion.

Because these complaints almost exclusively occur with purchases made with PayPal, we wonder whether this is really true. That is why, as of today, we will only make shipping methods with Track and Trace available to customers who use PayPal.

Due to the restrictions around the Post around New Year's Eve, we will ship again on Thursday January 2, 2025.

A month long strike crippled the Canadian Post system. The large backlog of mail and parcels will delay new deliveries. Please allow more tiem for delivery when selecting shipment to Canada because of this.

The prices for receiving a bank transfer from Switzerland have increased so much (EUR 6,- / 12,- per transfer) that we are forced to disable bank transfers for 'normal orders'. You can still pay for those orders by Mastercard or Visa card (free of charge) or by PayPal (with a surcharge).

Now available: original B&W woofer for CM10S2 and CMCENTRE2S2. For those with a broken surround, we also have the right rubber surround for woofer repair.

After a long wait, we expect to finally receive parts for the B&W CM series this week. We expect the woofer for the CM8 (LF01076), the CM9 / CMs1 (LF02177) and the CM10 (LF26190).

Today this website was inaccessible due to an error in the FTP handling. The entire website was temporarily taken offline to fix the problem. The problem has now been fixed. Our apologies for the inconvenience.

Today this website was unreachable due to an error in the SSL handling. Because a secure (SSL) connection could not be established, no connection at all was possible. This problem has now been resolved. Our apologies for the inconvenience.

A number of you have been waiting for almost a year for replacement parts for the B&W CM series, specifically the woofers for the CM8 and CM10 speakers (LF01076 & LF26190). We have been informed by B&W that the first batch has been produced and that we will receive the new parts in the first delivery. We therefore expect to be able to deliver these woofers soon, hopefully this month.

Our web server was down for a while, making this website and associated mail server inaccessible. The problem has now been resolved (03:06 AM GMT time). Apologies for the inconvenience.

Starting September 1st we have to charge our Finnish customers 25.5% VAT as per the changed Finnish law on taxation. The current setting of 24% will be used until August 31st.

Parts for Jamo S7-25F and S7-27F speakers from the Studio7 series are now available.

We have managed to get our hands on a number of (passive) Beolab Penta loudspeakers. We have tested all the loudspeaker parts, and where necessary, overhauled them ourselves. We will soon offer these parts on this website.

Over the past 24 hours, several customers have informed us that they were unable to place an order. When completing an order, they received the message 'the shopping cart is empty' after which the order was not processed and they returned to the homepage of this website.

We have carried out a number of tests and carried out a repair and the problems appear to have been resolved. The first customers reported to us that the problem has been resolved. If you are still having problems placing an order, please contact us. Sorry for the inconvenience.

B&W has again increased the prices of a number of parts. Unfortunately, we are forced to pass on these price increases to our customers. These price increases will be implemented in the coming weeks, when newly ordered parts arrive.

Our ferrofluid for tweeters is available again, starting tomorrow.

We are very sorry to announce all letter post we shipped to Norway in April and May was refused by Norwegian customs, even when we included the legal paperwork. Since Norwegian customs no longer allows us to ship small orders by (cheap) letter mail we are forced to stop this service and from now on we will only offer pre-notified 'letterbox' mail to Norway. This means shipping costs for small orders wil go up considerably. We are very sorry for the inconvenience, but we are forced to do so by Norwegian customs.

We have been able to source a number of spare parts for the Wharfedale Diamond 12.0 speaker. The parts are immediately available (limited) from stock.

Now available: a rubber surround for Wharfedale Diamond 12 (D-1296) woofer. The surround can be found here.

Unfortunately, our ferrofluid for tweeters is temporarily unavailable. We expect to be able to deliver the ferrofluid again in two to three weeks. The ferrofluid delivered to us turned out to contain leaking vials, hence the delay.

Sorry for the inconvenience.

Most silk dome tweeters have a coating, a sealing layer. This sealing layer ensures that the dome is airtight and can therefore produce sound. Over time, cracks or holes can develop in this layer, causing the dome to no longer be airtight. This is evident in a lower volume for the high tones. When the dome is carefully cleaned and a new layer of coating is applied, the problem is resolved. This coating is suitable for this.

In addition to ferrofluid for tweeters, we now also offer a ferrofluid for midrange speakers. This ferrofluid provides slightly higher damping than the ferrofluid for tweeters and is suitable for most midrange speakers.

Today we tried to fix a few minor errors in the software by updating the software. Unfortunately, the new software contained a larger bug, and we have rolled back the update. Then a number of settings had to be changed manually. During this period of updates and changes, it was unfortunately not always possible to place an order. The order email was not sent, or the order page was not loaded.

We apologize for the inconvenience.

From now on, available on request, special rubber surrounds for the VIFA P13SG-03 and P13SH-21 midwoofers.

With immediate effect we can be reached by telephone again and we have access to WhatsApp again.

Due to renovations, orders placed on February 12 and 13 will not be processed until February 14. If your order is urget, please place your order on February 10 or 11, these orders will still be shipped on February 12. Orders placed on February 12 and 13 will most likely not be shipped until February 14. Sorry for the inconvenience.

We are temporarily unavailable by telephone and WhatsApp. We apologize for the inconvenience. We can be reached by e-mail.